Groundwork Terms of Service

Last updated: July 17, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Groundwork SRL ("Groundwork," "we," "us," or "our"), a società a responsabilità limitata incorporated in Italy with its registered office in Bologna, governing your use of the Groundwork web application and related services (the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Pre-launch notice. Groundwork is currently in a pre-launch prototype stage. These Terms take effect from the moment we begin onboarding users.

1. Who Can Use Groundwork

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company (for example, your startup), you represent that you have authority to bind that company, and "you" includes it.

2. The Service

Groundwork is an AI-powered structured thinking partner for founders. It guides you through expert-authored question templates in AI-driven conversations and generates artifacts — documents, wireframes, financial models, prototypes, slide decks, and project summaries — from what you decide along the way.

We are continuously improving the Service and may add, change, or remove features. If we remove a feature you have paid for in a way that materially reduces what you paid for, Section 6.6 (refunds) applies.

3. Your Account

You register through our authentication provider. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at hello@dogroundwork.ai if you suspect unauthorized access. You must provide accurate account information and keep it up to date.

4. AI-Generated Content — Important Disclaimer

Groundwork is a thinking tool, not a professional advisor. Nothing produced by the Service is legal, financial, tax, accounting, investment, or other professional advice.

• Templates encode structured expert thinking patterns, and the AI generates content based on your answers. The output is a starting point for your own judgment, not a substitute for it.
• AI-generated content can be incomplete, outdated, or simply wrong, even when it sounds confident. You are responsible for reviewing, validating, and deciding whether and how to use anything the Service produces.
• Documents with legal or financial consequences — founder agreements, terms, financial models, and the like — should be reviewed by a qualified professional licensed in your jurisdiction before you rely on them.
• No attorney-client, accountant-client, fiduciary, or similar relationship is created by using the Service.

5. Your Content and Artifacts

You own your content. Everything you put into the Service (answers, uploads, project data — "Input") and the artifacts the Service generates for you ("Output") are yours. To the extent we hold any rights in Output, we assign them to you upon generation.

License to us. You grant us a limited, non-exclusive license to host, store, process, transmit, and display your Input and Output solely to operate, support, and improve the Service for you. We do not use your content to train AI models, and we do not permit our AI provider to do so (see the Privacy Policy).

Share links. If you create a public share link for an artifact, anyone with the URL can view it without signing in. You control creating and deleting share links; deleting one permanently disables that URL.

Your responsibility. You must have the rights to any content you submit, and your content must not violate law or third-party rights.

6. Plans, Credits, and Payment

6.1 How pricing works

Groundwork is free to try: you can create projects and answer the opening questions of any template at no cost. Paid features include project activation (a one-time charge per project, payable in cash or credits), credits (a prepaid balance spent on generating artifacts, polishing iterations, and summaries), credit packs, and monthly subscriptions that grant a recurring credit allowance. Current prices are shown on the pricing page and at the point of purchase.

6.2 Credits

• Credits are tied to your account, work across all your projects, and do not expire.
• Credits are a prepaid means of using the Service. They have no cash value, are non-transferable, and cannot be redeemed for money except where a refund is required by law or by these Terms.
• Credits are deducted when you start a paid operation. If a generation fails, the credits are automatically refunded to your balance.

6.3 Subscriptions

Subscriptions renew monthly and grant a monthly credit allowance; unused subscription credits roll over. You can cancel at any time via the billing page; cancellation takes effect at the end of the current billing period, and you keep credits already granted. We may change subscription prices with at least 30 days' notice before your next renewal; if you don't agree, cancel before the renewal.

6.4 Payment processing

Payments are processed by Stripe. By purchasing, you authorize the charge to your payment method. Prices may be stated exclusive of VAT or sales tax, which is added where applicable.

6.5 EU/EEA right of withdrawal

If you are a consumer in the EU/EEA, you have a statutory 14-day right of withdrawal from distance purchases. For purchases of digital services and content:

• Credit packs and project activations: by purchasing, you request immediate performance. You may withdraw within 14 days and receive a refund of the unused portion — credits already spent, and activations already used to unlock a project, are consumed performance and are non-refundable.
• Subscriptions: you may withdraw within 14 days of first subscribing and receive a pro-rated refund reflecting credits already consumed.

To withdraw, email hello@dogroundwork.ai within the 14-day window.

6.6 Refunds otherwise

Except as stated above or required by law, purchases are final. If we permanently discontinue the Service or remove paid functionality you have prepaid for, we will refund the unused prepaid value (unused credits at the effective price you paid).

7. Third-Party Integrations

You can connect third-party services (currently Google Drive, Balsamiq Cloud, and Mobbin) to Groundwork via OAuth. Your use of those services is governed by their own terms and policies; we are not responsible for them. Groundwork reads from and writes to connected services only to perform tasks you initiate. You can disconnect an integration at any time, which immediately deletes our stored access tokens. If a third-party service changes or revokes API access, related Groundwork features may stop working; that is not a breach of these Terms.

8. Acceptable Use

You agree not to:

• use the Service for anything unlawful, or to generate content that infringes third-party rights, is malicious, or is intended to deceive;
• attempt to breach, probe, or circumvent security or access controls, or access other users' data;
• reverse engineer, scrape, or copy the Service, its templates, or its question trees, or use them to build a competing product;
• resell or provide the Service to third parties as a service bureau without our written agreement;
• use the Service to send spam, or interfere with its operation (e.g. by imposing an unreasonable load);
• misrepresent AI-generated artifacts as the reviewed work of a licensed professional.

We may suspend or terminate accounts that violate this section.

9. Our Intellectual Property

The Service — including its software, design, templates, question trees, and branding — is owned by Groundwork or its licensors and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. Except for your Input and Output (Section 5), no rights are transferred to you.

Feedback. If you send us ideas or suggestions, we may use them without obligation to you.

10. Privacy

Our Privacy Policy describes what data we collect and how we handle it, including how your session content is processed by our AI provider. It is part of these Terms.

11. Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, or that AI-generated content will be accurate, complete, or fit for your purposes. Section 4 applies to all Output.

If you are a consumer in the EU/EEA, nothing in this section limits the statutory conformity guarantees and remedies you have under your national consumer law.

12. Limitation of Liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, even if advised of the possibility.
• Our total aggregate liability arising out of or relating to the Service is limited to the greater of $100 or the amounts you paid us in the 12 months before the event giving rise to the claim.
• Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or willful misconduct, or for any liability that cannot be limited by applicable law — including the mandatory rights of EU/EEA consumers.

You acknowledge that the pricing of the Service reflects this allocation of risk.

13. Indemnification

If you use the Service on behalf of a business, that business will defend and indemnify us against third-party claims arising from your content, your use of the Service in violation of these Terms, or your violation of law. This section does not apply to consumers.

14. Termination

By you: you may stop using the Service and delete your account at any time from account settings.

By us: we may suspend or terminate your access with notice if you materially breach these Terms (immediately, without notice, for serious breaches such as unlawful use or security abuse). We may also terminate for convenience with 30 days' notice, in which case we will refund your unused prepaid value as in Section 6.6.

On termination, your right to use the Service ends and your data is handled per the retention rules in the Privacy Policy. Download your artifacts before deleting your account. Sections that by nature survive (4, 5 ownership, 9, 11–13, 15–16) survive termination.

15. Changes to These Terms

We may update these Terms as the Service or the law evolves. For material changes we will give you at least 30 days' notice by email and/or in-app notice before they take effect. If you do not agree to the updated Terms, stop using the Service and (if applicable) cancel before the effective date; continued use after that date constitutes acceptance. The "Last updated" date at the top always reflects the current version.

16. Governing Law and Disputes

These Terms are governed by the laws of Italy, excluding its conflict-of-law rules, and the courts of Bologna, Italy have jurisdiction over disputes — except that if you are a consumer in the EU/EEA, you retain the protection of the mandatory consumer laws of your country of residence and may bring or defend proceedings in your local courts.

Before filing any claim, please contact us at hello@dogroundwork.ai — most issues can be resolved quickly and informally.

17. Miscellaneous

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If a provision is held unenforceable, the rest remains in effect.
• No waiver. Failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets (see the Privacy Policy, Section 4.5).
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

18. Contact

Groundwork SRL

Email: hello@dogroundwork.ai

Groundwork SRL · hello@dogroundwork.ai